Cancellation & Refund Policy
Last updated: September 20, 2026 • Clear & Transparent Terms
1. Subscription Cancellation
You may cancel your recurring paid plan at any time directly through your Customer Dashboard or by notifying our billing team at billing@appzone.in.
- Upon cancellation, your active quota remains usable until the expiration of the current paid billing cycle.
- No additional charges will occur on subsequent billing renewal dates.
2. Refund Eligibility & Exceptions
Because PNR Converter delivers immediate digital API capacity and real-time server compute resources:
If you encounter severe, documented technical failure or extended service downtime caused by our core API during the first 7 calendar days of your billing period, and our team is unable to resolve it within 48 hours.
- Accounts where more than 20% of the allocated monthly API conversion quota has been consumed.
- Change of mind after the 7-day initial window.
- Accounts terminated due to security violations or terms abuse.
3. Refund Processing Timeframes
Approved refunds are credited back to the original payment method (Credit Card, Debit Card, UPI, or Netbanking) within 5 to 7 business days in accordance with banking network standards.
4. Billing Support & Contact
To initiate a cancellation inquiry or request a billing review, please reach out to contact@appzone.in or call +91 73638 07606 (Mon-Fri 9am-6pm) with your Account Email and Payment Reference ID.